Privacy Policy

How we collect, use, and protect your information.

Last updated: 29 September 2026

This Privacy Policy explains how Aravir Technologies Private Limited ("we", "us", "our"), the operator of the Our Cadre platform and mobile application (the "Service"), handles your personal information. By using the Service you agree to the practices described here.

Who controls your data. Our Cadre is a platform used by political leaders and their organisations ("Organisations") to manage their cadre. When you use the app as a member of an Organisation, that Organisation is a joint controller of your data alongside us. We process data on their behalf and under this policy.

1. Information We Collect

Information you provide

  • Account details — your name, mobile number, and (optionally) email address, used to create and secure your account.
  • Profile information — profile photo, gender, date of birth, address, geographic assignment (mandal / panchayat / village), education, and your role, party affiliation, or designation within your Organisation.
  • Voter identification (optional) — your voter ID (EPIC) and electoral-roll serial number, if you or your Organisation provide them, used to link your membership to the electoral roll.
  • Demographic details (optional) — caste, sub-caste, religion, and profession, where you or your Organisation record them for organisational demographics.
  • Aadhaar (partial) — the last 4 digits of an Aadhaar number, only where your Organisation imports it as part of leader records.
  • Content you create — issues you report, activities, comments, event RSVPs, and any media (photos, documents) you attach.
  • Billing information (Organisations only) — when an Organisation purchases a subscription, we and our payment gateway process the billing contact’s name, email, phone, and payment reference. Full card, UPI, and bank credentials are handled directly by our gateway (Razorpay) and are not stored by us. Individual cadre members are never charged. See our Refund & Cancellation Policy.

Facial-recognition data (sensitive)

To help Organisations verify member identity at events and outreach, the Service can process a facial template derived from your profile photo. This template is generated and matched using Amazon Rekognition and is used solely for identity verification within your Organisation. We do not sell, share, or use this data for advertising. Your consent to this is separate and optional, and you can withdraw it at any time from your profile in the app (see Your Rights & Choices) — withdrawal stops further matching and deletes the template. This data is also removed when you delete your account — in the app or via our Delete Account page. If you replace your profile photo, the previous facial template is deleted and a new one is generated from the new photo.

Information collected automatically

  • Device & push tokens — device type, OS version, and a Firebase Cloud Messaging (FCM) token used to deliver notifications.
  • Usage & diagnostics — app interactions and error logs used to keep the Service reliable and secure.
  • Precise (GPS) location — only when a feature you use (such as tagging an issue or an event venue) requires it, and with your permission.

2. How We Use Your Information

  • To create your account, authenticate you, and secure your session (including one-time passwords and trusted-device checks).
  • To provide the Service's features — cadre management, issue tracking, events, updates, broadcasts, and identity verification.
  • To send you notifications relevant to your role (approvals, updates, event reminders).
  • To maintain security, prevent abuse, and comply with legal obligations.

3. Third-Party Services

We rely on a small number of trusted processors, each bound to protect your data:

  • Google Firebase — push notifications (Cloud Messaging).
  • Amazon Web Services (Rekognition) — facial-template generation and matching for identity verification.
  • LiveKit — real-time video for live broadcasts, when used by your Organisation.
  • SMS gateway (MSG91 / Twilio) — delivery of one-time passwords (OTPs) to your mobile number.
  • Razorpay — secure processing of online subscription payments made by Organisations. Razorpay handles card / UPI / bank credentials under its PCI-DSS-compliant systems; we receive only the payment status and a reference ID.
  • Cloud hosting — secure storage and delivery of the Service.

4. How We Share Information

We do not sell your personal information. We share it only: (a) within your Organisation, with authorised administrators, as needed to operate the cadre; (b) with the processors listed above; and (c) where required by law or to protect rights and safety.

5. Data Retention

We keep your information for as long as your account is active. When you delete your account, we remove or anonymise your personal data within 30 days, except where a longer period is required by law or for legitimate security and audit purposes.

6. Security

We protect your data with encryption in transit, hashed credentials and one-time passwords, device-bound sessions, tenant isolation, and access controls. No system is perfectly secure, but we work continuously to safeguard your information.

7. Your Rights & Choices

  • Access & correction — view and update your profile in the app, or contact us.
  • Deletion — request full account and data deletion at any time. See Delete Account.
  • Facial-recognition consent — because a facial template is sensitive personal data, your consent to it is separate and optional. You can withdraw it at any time from your profile in the app; withdrawing immediately stops further face matching and deletes your stored facial template, and you can keep using the rest of the Service without it.
  • Notifications — manage or disable push notifications from your device settings.

8. Children

The Service is intended for adults (18+) and is not directed at children. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected here with a revised "Last updated" date.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder (including the Information Technology Rules, 2021), you may contact our Grievance Officer for any complaint about your personal data or content on the Service. We acknowledge grievances within 24 hours and endeavour to resolve them within 15 days.

Grievance Officer: Chandrasekhar Reddy Allareddy

Email: hello@ourcadre.com

11. Contact Us

For any privacy questions or requests, contact us at hello@ourcadre.com or +91 94406 98444.

Aravir Technologies Private Limited
2A, Yashoda Homes
Nellore, Andhra Pradesh 524003
India

CIN: U62011AP2026PTC126177

© 2026 Aravir Technologies Private Limited. All rights reserved.